Cancellation Policy

We understand that sometimes circumstances change, and you may need to cancel your class reservation. To ensure smooth operations and accommodate all our students, we have implemented the following cancellation policy:

1. Notice Period: You must provide a minimum of 12 hours’ notice before the scheduled start time of your class to be eligible for cancellation without penalty.
2. Cancellation Within 12 Hours: If you cancel your class reservation within the 12-hour window before the scheduled start time, you will be charged the full class fee.
3. Late Cancellation Fee: Additionally, for cancellations made after the 12-hour notice period, a late cancellation fee of $10.00 will be applied to your account.
4. How to Cancel: To cancel your class reservation, please cancel your reservation using the Mindbody app or via the Lava Fitness app.
5. Exceptions: We understand that emergencies and unforeseen circumstances may arise. In such cases, please reach out to us directly, and we will handle cancellations on a case-by-case basis.

By reserving a class with us, you agree to adhere to our cancellation policy outlined above.

Thank you for your understanding and cooperation.